19-20 May 2014
15Hatfields, London UK

Service Design in Government

A new, practical conference for anyone involved in designing or commissioning digital government services.

Design better public services.

2 Day Conference

  • Inspiring keynotes from Sarah Drummond, Leisa Reichelt and Ben Terrett
  • Workshops, experience reports, case studies and tutorials
  • Peer learning opportunities
  • Social evening

High value, low cost event delivering honest learning you can use immediately. Actively learn, share experiences & techniques.

1 & 2 day tickets available.

Buy Tickets Now

Prices increase as the event approaches. Book now to save money. Pay by secure credit card transaction or request an invoice.

Keep up to date on Service Design in Government 2014 by tracking us on Lanyrd, following us on Twitter or dropping us an email.

Coming to Service Design in Government means you're a part of the action. Discuss, practice & learn. Get ready to get your hands dirty.

See the full programme

Keynote Speakers

You never know where a spark will come from to light an idea. Service Design in Government is about sharing, not about sitting passively through talk after talk. Our keynotes are the touchpaper that sets your day off.

Sarah Drummond

of We are Snook and myPolice.


Keynote Speaker Sarah Drummond

Leisa Reichelt

Head of User Research at the Government Digital Service.


Keynote Speaker Leisa Reichelt

Ben Terrett

Head of Design at the Government Digital Service.


Keynote Speaker Ben Terrett

Service Design in Government takes place at 15Hatfields, London, UK.

The UK’s capital city, London offers a huge variety of destinations including museums, parks and open spaces, royal buildings, markets, river based activities on the Thames, as well as restaurants, bars, night clubs, cinemas, theatres and so much more.


Photo Credit: Alberto Garcia (CC sa2.0)