7-9 March 2018

John McIntyre Conference Centre, Edinburgh

The original international community event for anyone involved in designing and commissioning public services has a new home in 2018.

The Service Design in Government programme is now online, featuring over 40 exciting sessions.

Welcome back!

Returning for our fifth year, Service Design in Government is a hands-on, practical conference that draws an international audience of top Service Designers and world leading speakers.

Our participants enjoy meeting and learning from their peers and leaders in the industry. You'll leave with new ideas and skills to improve public services, an increased professional network, and memories of many useful conversations.

  • A look at a session.
  • Relaxing social evening.
  • A wide range of sessions that will inspire, enthuse and teach.
  • Who's Here wall. Discover other attendees.
  • A wide range of sessions that will inspire, enthuse and teach.

Keynotes

We're excited to announce four of our keynote speakers: Janet Hughes, Whitney Quesenbery, Aline de Araujo Alonso, and Birgit Mager.

Service Design in Government keynote speaker Janet Hughes

Janet Hughes

Freelance Digital Director.

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Service Design in Government keynote speaker Whitney Quesenbery

Whitney Quesenbery

UX researcher, Center for Civic Design

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Service Design in Government keynote speaker Aline Alonso

Aline de Araujo Alonso

Project Manager, Service Design Impact Report

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Service Design in Government keynote speaker Birgit Mager

Birgit Mager

President, Service Design Network

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What our participants are saying:

  • Fun, slick and welcoming! Small enough to feel very homely, but big enough to satisfy curiosity.

    2016 Participant
  • Enlightening, Encouraging, Exciting - 3E's!

    Steve Clemente, IT Development Manager
  • Massive learning curve and lots of food for thought. I feel like an information sponge at the moment!

    2016 Participant

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Archive

To find out more about Service Design in Government and what happens at the event, take a look at previous years.

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