7-9 March 2018

John McIntyre Conference Centre, Edinburgh

The original international community event for anyone involved in designing and commissioning public services has a new home in 2018.

To be the first to know about event updates, news and offers, please sign up to our mailing list.

Welcome back!

Returning for our fifth year, Service Design in Government is a hands-on, practical conference that draws an international audience of top Service Designers and world leading speakers.

Our participants enjoy meeting and learning from their peers and leaders in the industry. You'll leave with new ideas and skills to improve public services, an increased professional network, and memories of many useful conversations.

  • A look at a session.
  • Relaxing social evening.
  • A wide range of sessions that will inspire, enthuse and teach.
  • Who's Here wall. Discover other attendees.
  • A wide range of sessions that will inspire, enthuse and teach.


We're excited to announce two of our keynote speakers: Janet Hughes & Whitney Quesenbery.

Service Design in Government keynote speaker Janet Hughes

Janet Hughes

Freelance Digital Director.

read more
Service Design in Government keynote speaker Whitney Quesenbery

Whitney Quesenbery

UX researcher, Center for Civic Design

read more

What our participants are saying:

  • Fun, slick and welcoming! Small enough to feel very homely, but big enough to satisfy curiosity.

    2016 Participant
  • Enlightening, Encouraging, Exciting - 3E's!

    Steve Clemente, IT Development Manager
  • Massive learning curve and lots of food for thought. I feel like an information sponge at the moment!

    2016 Participant

Join our mailing list

Don’t miss out on the big announcements—join our mailing list to hear it first.

We respect your email privacy


To find out more about Service Design in Government and what happens at the event, take a look at previous years.