6—8 March 2019

John McIntyre Conference Centre, Edinburgh

Making stats easier to understand

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Benjy Stanton

Office for National Statistics

Kieran Forde

Office for National Statistics

About this Case Study

At this session, you will learn how we:

• worked with a multidisciplinary team across our department and the wider organisation
• gathered evidence to convince stakeholders of the need for simpler statistical reports
• presented our work to senior stakeholders and regulatory bodies
• learnt about the needs of end users and internal users
• improved the service by co-designing and pair-writing with teams

About the Speakers

Benjy Stanton

Benjy Stanton is the lead interaction designer on the ONS website. Previously, he was at Leadin, a service design agency in Swansea. He cares about user needs, accessibility and good typography. And data now too, apparently.

 @benjystanton

Kieran Forde

Kieran is the senior content designer for the ONS website and an experienced digital content specialist. He loves nothing more than getting to the heart of a problem and shaping creative, elegant, user-led solutions.

 @kieran_forde

Tickets are available now

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See the full programme

full programme
Service Design in Health

This session is part of our SDinHealth theme - exploring the challenges, opportunities and trends in service design for the health sector.

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© 2010-2018 Software Acumen. Service Design in Government and the Service Design in Government logos are trademarks of Software Acumen LTD.

Software Acumen Limited | Registered in Cardiff | Registration No. 05210967 | VAT No. 896 7958 26