About this Tutorial
When disasters strike, information is critical to the response and supporting communities to recover. While experts have access to official information, they seldom have access to the local understanding of what happened and the long-term impact on a community.
This session will explore the role of service design and innovation in identifying new perspectives on how community knowledge can capture the human experience and work alongside official statistics to reduce the impact of disasters and bring light to hidden experiences.
About the Speaker
Maria works in the health Improvement Directorate of Public Health England (PHE) and has a background in public health working in local authority and national roles. She recently completed her Master's of design in social innovation.