6—8 March 2019

John McIntyre Conference Centre, Edinburgh

Community knowledge in times of disaster

Session type:
Tutorial

Session duration:
45 minutes

Presented by:

Maria Smolar

Public Health England

About this Tutorial

When disasters strike, information is critical to the response and supporting communities to recover. While experts have access to official information, they seldom have access to the local understanding of what happened and the long-term impact on a community.

This session will explore the role of service design and innovation in identifying new perspectives on how community knowledge can capture the human experience and work alongside official statistics to reduce the impact of disasters and bring light to hidden experiences.

About the Speaker

Maria works in the health Improvement Directorate of Public Health England (PHE) and has a background in public health working in local authority and national roles. She recently completed her Master's of design in social innovation.

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See the full programme

full programme
Service Design in Health

This session is part of our SDinHealth theme - exploring the challenges, opportunities and trends in service design for the health sector.

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© 2010-2018 Software Acumen. Service Design in Government and the Service Design in Government logos are trademarks of Software Acumen LTD.

Software Acumen Limited | Registered in Cardiff | Registration No. 05210967 | VAT No. 896 7958 26