6—8 March 2019

John McIntyre Conference Centre, Edinburgh

When words aren't enough

Session type:
Hands-On

Session duration:
60 minutes

Presented by:

Carol Pizatto

Ministry of Justice UK

About this Hands-On

What do you do when your users don’t read flat content? In the Ministry of Justice, a large proportion of our users have difficulties finding and reading words on a page or screen. Find out how we’re designing new types of content to communicate with our users and see how we’re moving beyond words and traditional channels.

About the Speaker

TBC

 @carolpizatto

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See the full programme

full programme
Service Design in Health

This session is part of our SDinHealth theme - exploring the challenges, opportunities and trends in service design for the health sector.

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© 2010-2018 Software Acumen. Service Design in Government and the Service Design in Government logos are trademarks of Software Acumen LTD.

Software Acumen Limited | Registered in Cardiff | Registration No. 05210967 | VAT No. 896 7958 26