About the Speakers
Zeynep Falay von Flittner
Zeynep is the design director and partner at Finland's leading service design agency, Hellon. She is passionate about inventing new ways of using design to create positive impact. Zeynep has over 15 years of experience in service design and design leadership. She has worked with a wide range of international clients, such as Volkswagen, the Bank of Ireland and Telia. She is currently focusing on how to use design at a strategic level and within sustainability transitions.
Jouni is Chief Senior Specialist at the Finnish Prime Minister's Office. He has over 15 years of experience in different government positions. His specialises in developing government-level strategic tools, strategic planning and organisational development.