About this Case Study
In the past 12 months, more and more designers have recognised the potential for human-centred design in government policy teams. But what do policy makers think about it all?
In this session, we'll be looking at design through the eyes of policy makers. You'll get an insight into the work of policy makers and their reflections on this policy design trend. You'll also get some great hacks for working with government policy teams better.
About the Speakers
James runs the DWP Policy Lab, bringing human-centred design into the policy making process. He also runs a social enterprise called Yellow Team, which helps small charities keep pace with the digital age. James is married to Leanne, they have 2 children (Poppy and Otis) and 2 cats (Ozzy and...the other one).
Lucy works with James at DWP. Her career so far has been quite eclectic; before joining the Civil Service with a role in EU Exit PPM at the Department for Transport, Lucy completed an MSc in International Social Change & Policy following a 5 year stint as Head of French at a secondary school in South Yorkshire.