About this Case Study
Spaceflight licensing is complex and the market is growing. By 2020, you could see rockets fired from the Scottish Highlands.
To transform the way the spaceflight licensing service is delivered, we worked collaboratively to create a scalable digital service driven by user needs. In our talk, we will be exploring:
• the challenges presented by the licensing service
• our approach to exploring these challenges
• how we propose to make licensing spaceflight easier - future-proofing it for decades to come
About the Speakers
Alex is an industrial designer turned service designer. He employs research and design thinking to help make the complex simple, validating and delivering services that meet users' needs. With over 10 years of experience in design, Alex has worked across brand, strategy and design to build an array of skills. He is part of the ‘Digital Government’ team at cxpartners and finds enjoyment in designing and building services that make a difference to people’s lives. Based in Bristol, he is biased towards all things west country. When he’s not at work, you’ll find him attempting a number of action sports (albeit rather poorly at times…).