6—8 March 2019

John McIntyre Conference Centre, Edinburgh

Lost in translation

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Joep Kuijper

Dutch government (Department of Health and Social Care), National Youth Council

About this Case Study

Young people are fascinated by fashion, music and technology - they don't really care about policy. However, it has a big influence on their lives, so it's important to involve them in it.

I will share my experience with interactive policy design in the Netherlands. How to make the process accessible and attractive, and not get lost in translation.

About the Speaker

I am a service designer fascinated by human behaviour. I work on solutions that deliver real value to clients, customers and society using a combination of design methods and psychological principles. I'm currently working at the Dutch National Youth Council and working on interactive policy design at the Dutch national government.

 @joepkuijper

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full programme
Service Design in Health

This session is part of our SDinHealth theme - exploring the challenges, opportunities and trends in service design for the health sector.

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© 2010-2018 Software Acumen. Service Design in Government and the Service Design in Government logos are trademarks of Software Acumen LTD.

Software Acumen Limited | Registered in Cardiff | Registration No. 05210967 | VAT No. 896 7958 26