Lost in translation

About this Case Study

Young people are fascinated by fashion, music and technology - they don't really care about policy. However, it has a big influence on their lives, so it's important to involve them in it.

I will share my experience with interactive policy design in the Netherlands. How to make the process accessible and attractive, and not get lost in translation.

About the Speaker

I am a service designer fascinated by human behaviour. I work on solutions that deliver real value to clients, customers and society using a combination of design methods and psychological principles. I'm currently working at the Dutch National Youth Council and working on interactive policy design at the Dutch national government.

 @joepkuijper