This friendly guide is for technology people who work, or want to work, in the public sector. In it, Cyd Harrell outlines the types of projects, partnerships, and people that civic technologists encounter, and the methods they can use to make lasting change. She focuses on principles and sets of questions to help technologists find the right way to do the most good, starting with finding the people already doing the work. Based on her years of government tech partnerships, Cyd offers practical advice on how to build alliances with public-sector partners, what tech (and non-tech) skill sets are most useful, and how to show up in spaces dedicated to stewardship rather than profit. You’ll also find tips from experience on how to introduce new methods and tools, and how to connect with others in the field and work sustainably on hard problems.
Open standards for data are reusable agreements that make it easier for people and organisations to publish, access, share and use better quality data.
This guidebook helps people and organisations create, develop and adopt open standards for data. It supports a variety of users, including policy leads, domain experts and technologists.
KELLY ANN (KA) MCKERCHER
Co-design is a transformative, community-centred design method which is much discussed – yet rarely practised authentically. Beyond Sticky Notes teaches you what co-design is and how to do it. Packed full of useful tips, clear diagrams, and practical frameworks, this book will help you lead collaborative design work, and genuinely share power. A useful book for new and experienced practitioners alike, Beyond Sticky Notes is a definitive guide to the mindsets, methods, and social movements of co-design.
Surveys That Work explains a seven–step process for designing, running, and reporting on a survey that gets accurate results. In a no–nonsense style with plenty of examples about real–world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must–have.
Forms that Work: Designing Web Forms for Usability clearly explains exactly how to design great forms for the web. The book provides proven and practical advice that will help you avoid pitfalls, and produce forms that are aesthetically pleasing, efficient and cost-effective. It features invaluable design methods, tips, and tricks to help ensure accurate data and satisfied customers. It includes dozens of examples - from nitty-gritty details (label alignment, mandatory fields) to visual designs (creating good grids, use of color).
The book provides clear and practical discussions of requirements gathering, developing interaction design from user requirements, and user interface evaluation. The book's coverage includes established HCI topics—for example, visibility, affordance, feedback, metaphors, mental models, and the like—combined with practical guidelines for contemporary designs and current trends, which makes for a winning combination. It provides a clear presentation of ideas, illustrations of concepts, using real-world applications. This book will help readers develop all the skills necessary for iterative user-centered design, and provides a firm foundation for user interface design and evaluation on which to build.
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