Session type:

Case Study

Presented by:

Joost van Leeuwen

Koos Service Design

Emma Schalkers

Koos Service Design

Sander Lubberhuizen

Municipality of Apeldoorn

Session time:

16 Sep 12:00 13:00

Session duration:

60 minutes

About the session

Interested how Service Design can help us transition to a sustainable society?

This case is for you. By 2030, half of the material streams in Dutch municipalities need to be circular, to reach full circularity by 2050. But how do we reach this visionary goal?

The municipality of Apeldoorn asked Koos Service Design to help make this goal concrete and align all stakeholders to get started.

In this case study we will reflect on our learnings, both from the consultant’s and the client’s side. We will finish with clear pointers for the role of service design in the transition to a sustainable society. 

As a result of this project, The municipality of Apeldoorn is taking the first steps to circularity: the municipality’s software systems are currently being adapted to include more information about materials and several marketplace options are explored. The neighbouring municipality of Ede is showing interest in working with the results as well. The process will pilot within a year.

This session will be:

  • Delivered: Live
  • Recorded: No
  • Has a participant number cap: No

Themes: Circularity, Sustainability, Bigger Picture, Stakeholder Management, Ethics, Positive Impact, Circular Economy

About the speaker(s)