Session type:


Presented by:

Rochelle Gold

Head of User Research, NHS England

Session time:

21 Sep 09:30 10:30

Session duration:

60 minutes

About the session

SD in Gov is now 10 years old and we have had a decade of gathering together, sharing, learning and growing as we travel through our journeys in service design. Where are we travelling to? What does it look like? When will we know we are there?

In this keynote Rochelle will explore our journey to service design eutopia as individuals, as services, as organisations, as government and what this means about our past, present and future.

About the speaker(s)