Session type:


Presented by:

Jasmine Kendall

Oxford Insights

Kate Iida

Oxford Insights

Sulamaan Rahim

Oxford Insights

Session time:

21 Sep 11:00 12:30

Session duration:

90 minutes

About the session

With AI in government already a reality, our role is to make sure it’s used responsibly, ethically, and in the right places.

There are lots of frameworks which outline the principles of ethical AI, but these are often theoretical, leaving designers without practical lessons which they can apply to their own work.

In this session, we will work through actionable principles for designing and implementing AI in government in an ethical way, using a hands-on, scenario-based approach.

Participant Takeaways:

  • AI in government is here to stay, and it's important to have practical tools to ensure that when it is used in public services, it is used ethically and in the right scenarios.
  • Before considering using an AI system in public services, design teams must first determine whether its benefits are proportionate to its risks and all of the ways that different groups of people will be impacted.
  • Service designers must always ensure that there are ways to give the power to challenge the decisions or choices an AI system makes to the people who will be affected by those choices.
  • Going forward, service designers have an important role to play in holding teams accountable for designing ethics into systems that use AI.

Following the workshop, participants will have access to an online resource outlining the kinds of techniques that can be used by service teams to help decide whether using AI is an ethical decision under the circumstances, and to help guide their work if they choose to move forward with using AI.

This session includes: 

  • Interaction
  • Has a session number cap: 50 participants

Innovation, metrics, data, ROI, AI, ethics, public services, practical.

About the speaker(s)