Tools for navigating uncertainty

The principles and practices of design and digital are increasingly being used to tackle complex social issues, however, knowing where to start and how to make progress on these challenges can be hard.

Whether you’re a leader supporting multidisciplinary teams or someone working in one, join this interactive workshop to see examples from our efforts and get hands on with practical tools and techniques for planning and navigating social impact work with lots of uncertainty.

Suraj leads the design and technology practice at a national organisation that uses the creativity of design and the rigour of science to tackle some of the UK’s biggest social issues.

Participant Takeaways:
The aim of the session is for participants to get familiar/hands-on with digital and design approaches/tools for planning and navigating work with lots of uncertainty, and how they can be applied to social/public policy issues.Participants will explore the following topics:

• Know the type of terrain you are navigating - Using Cynefin as a sensemaking model to identify appropriate management and delivery approaches.
• (Re)set your destination - Exploring how to lead with context rather than control and defining goals when there is lots of uncertainty.
• Choose a direction - Using assumptions mapping to prioritising what to focus on next and balancing this across user value; organisational goals, and desired impact.
• Take your best next step - Working in learning loops and using the diverse skills and experience of your team to develop riskiest assumptions tests and discovery activities to make progress.

This session: 

• Includes interaction
• Has a session number cap: 40 participants

Themes:
Workshop, lean agile, multidisciplinary teams, strategy, leadership, social impact.