Session type:

Case Study

Presented by:

Marisabella De Castro Abello

Universidad del Norte

Session time:

30 Sep 11:15 12:00

Session duration:

45 minutes

About the session

This case study will show how the complexity of the relationship between the three key actors (government, providers, and users) of a public service system impacts on the co-creation of public services, the development of SD projects and the design process necessary to do this.

It will present the preconditions necessary to allow co-creation within complex contexts and the ways in which practitioners could address these issues before approaching public SD projects.

This session has: 

  • A session number cap: 50 participants

About the speaker(s)