Session type:


Presented by:

Victoria Betton

Northern Care Alliance NHS Foundation Trust

Phillipa Rose


Session time:

29 Sep 15:15 16:45

Session duration:

90 minutes

About the session

Since Covid-19, the way we provide health services is transforming, by necessity and by design. In this workshop we firstly share what worked and didn't when we introduced user-centred design mindsets and methods to a large northern NHS provider Trust. Secondly, we run a creative exercise exploring how to introduce user-centred design in adaptive ways to enhance existing change and digital transformation approaches.

About the speaker(s)