From service design to systems change: lessons from practice

A great deal of the system of support that exists for the UK's most vulnerable children is broken. This matters because services designed and optimised for the current system can have the effect of further entrenching it -  by introducing additional forces and interests to ‘keep things the way that they are’. This session will share practical lessons from The Children's Society's work to design relational services that change systems, focusing on a programme of support for criminally exploited young people.

Conference Themes: System Design; Third Sector