Session type:


Presented by:

Samuel Martin

SDM Consulting (Co-Design Institute)

Pamela Javier

SDM Consulting (Co-Design Institute)

Session time:

18 Sep 14:00 16:00

Session duration:

90 minutes

About the session

This session is centred around the invaluable insights and perspectives of individuals with direct lived experience in community engagement, service design, and co-design processes.

Led by Lived Experts themselves, this session aims to illuminate the significance of their role and equip participants with practical strategies for effectively engaging and retaining Lived Experts in the service design process.

Participants will gain a deeper understanding of the lived expert concept, learn tangible engagement and recruitment strategies, explore activities showcasing the impact of power-sharing, and delve into retention techniques.

Participant takeaways:

  • A comprehensive understanding of lived expertise and its significance in community engagement and service design
  • Practical strategies for effectively engaging, recruiting, and retaining lived experts
  • Tangible activities and approaches to implement within your own design initiatives, fostering inclusive and collaborative processes


Change, Lived expert engagement, Youth engagement, Communities, Culture, Design process, Design, Discovery, Discussion, Capacity building, Facilitation, Inclusivity, Equity, Justice, Power sharing, Service design, Team, Co-design, Metrics, Meetings

This session:

  • Includes interaction

About the speaker(s)