Speculative design for product decisions in anti-social behaviour reporting
Session type:
Case Study
Presented by:
Bekki Leaver
SocietyWorks
Session time:
29 Sep 12:15 — 12:45
Session duration:
30 minutes
About the session
We make tools that help citizens interact with local governments. Sometimes we get so caught up in helping one group, we don't truly consider the impact on other affected groups - a situation we recently found ourselves in with noise and ASB reporting. This case study details the process we have gone through to reevaluate our perspective and used co-design future-casting to decide whether to proceed or not.