Using data in the design process

A step-by-step tutorial on the use of data when designing services. How do you collect, understand and communicate data? How can data be used to inform the design process? How can data be visualised and made accessible in order to engage different people in the design process and empower them to co-create solutions? These and other data-driven related questions will be explored and answered during this interactive session.

Conference Themes: Data; Skills and Tools