Session type:

Case Study

Presented by:

Alastair Somerville

Acuity Design

Session duration:

45 minutes

About the session

Anthropology, psychology and neuroscience are all used in service design to enable human-centred products. However, all 3 have dark histories of racism, sexism, eugenics and colonialism. All 3 enabled powerful people in government to abuse and control people in the UK and beyond. How does service design prevent itself being trapped in the same way? This discussion session is about looking back at what went wrong and looking forward to think about design for good for all.


Conference Theme: Power

About the speaker(s)