20 Sep 16:50 — 17:50
About the session
A chance to reflect on our biggest success, and biggest regrets and failures, of the last 10+ years in a fun, high energy format.
Come along and nominate your ‘Killer Whales’ and ‘Whoops a daisy ducks’ of service design in government.
The ‘Killer Whales’ are the things we are most proud of: the times we’ve done great work, made a difference, moved the needle or changed something - however small - for the better.
The ‘Whoops-a-daisy-ducks’ are our regrets: the paths not taken, things not quite done, missed opportunities or things we wish had gone differently.