Systems thinking in service design: a new community of practice?

Our world exhibits increasing complexity, pointing us in the direction of growing future uncertainty. In response, service designers are becoming ‘systems designers’ tasked with navigating dense, interconnected, boundaryless challenges.

In this context, what new methods and approaches do we require? How do we establish a community of practice? This campfire discussion invites you to explore design for systems change, share project examples and challenges, and discuss how to equip ourselves for the future.

Participant Takeaways:

• A growing understanding of systems thinking through project examples, including guidance on how to define a systems-problem
• An understanding of the common challenges that service designers face when tackling systems-problems and design for systems change objectives.
• An invitation to join a wider community of practice that will continue to explore the tools, methods and approaches that service designers require to equip themselves for system change work.

This session has: 

• A session number cap: 47 participants

Themes: Systems thinking, Communities of practice, complexity, systems thinking, design for systems change, design research, design theory